8:00 a.m. Welcome Registration and Light Continental Breakfast Sponsored By: Spartan Distributors
8:45 - 9:00 a.m. MGCA Annual Business Meeting
9:00 - 10:15 a.m. General Session: "Matters of Leadership" with Greg Kelser
Greg will conduct an interactive look at the various styles of leadership and discus the methods that he has discovered to be the most effective. During the session Greg will also share the kinds of motivation most responsible for his success in sports and business. The goal is to provide those responsible for leadership with ideas to improve confidence, morale, productivity, and the success of their teams.
Points of discussion:
Sponsored By: Spartan Distributors
10:30 - 11:30 a.m. Session Options
1. Golf Cart Safety Program with Michigan Clubs Fund
|Your safety and loss experts at the Michigan Clubs Self Insurance Fund will walk you through their "Golf Cart Safey Program". Attendees will walk away with a turn key Sample Safety Policy and Procedures Manual that will outline the recommended procedures and training needed for your course's golf cart safety program. Operating procedures, employee and supervisor responsibilities, safety procedures and more will be covered.|
2. Food and Beverage: Supply Chain Disruption Panel conversation with industry specialists.
The trend this year in food and beverage is disruption. From supply chain issues, to surging inflation and a lack of available workers, there isn’t one golf operation left untouched. How have these disruptions affected your business operations, your customer, and ultimately your bottom line? Listen to real life scenarios in a panel conversation led by Scott Ellis, Executive Director for the MI Licensed Beverage Association. Hear from a golf course owner/operator, ADA (Authorized Distributor Agent), and a food supply company on different approaches on how to take the disruption and turn it into a solution for your customer and your business.
11:30 a.m. - 2:00 p.m. Vendor Fair and Networking Lunch Sponsored By: Michigan Clubs Fund
2:15 - 3:00 p.m. "Future Focused" Panel conversation with the Michigan Golf Alliance facilitated by Jay Karen, CEO, NGCOA
Sponsored By: Yamaha Golf Clars Plus
|The pandemic emphasized the shortage of agronomic skilled labor, to name just one area. The Michigan Golf Alliance will be joined by Jay Karen to problem solve the waning pipeline for skilled labor and the immediate need for resources to train/develop this skill set. There are a range of possible scenarios for golf course operators to prepare for. After this panel conversation there will be micro round table discussions based on these possible scenarios and streamlined efficiencies.|
3:00 - 3:30pm Micro Round Table Discussions
3:30 - 3:45pm Afternoon Break
3:45 - 4:30 p.m. "Embracing ALL Golfers" Panel conversation facilitated by Jeff Hoag, Owner, Scott Lake Golf & Practice Center
|The resurgence of golf since 2020 is a trend that has continued into 2021. A myriad of combinations of golfers are gathering at your golf facilities. As you take pause and observe the customers at your course, have you evaluated why they are there? Enjoying the benefits of golf is different to different people, whether it’s being outdoors, the social aspect, a friendly round, a competitive round, a quicker round. What has and will keep ALL customers coming back? In this panel conversation Jeff Hoag, owner of Scott Lake Golf Club, Patti Butcher, LPGA, and Bill Mory, PGA and owner of Meridian Sun, will reflect on what has worked when looking at new golfers' behavior.|
6:00 - 7:00 p.m. Cocktails and Connections
7:00 - 9:00 p.m. Annual Awards Banquet